RFP Mastery · Advanced
Governance: what to do when the model wants to hallucinate
Confidence thresholds, audit trails, and the non-negotiable rules of safe RFP automation.
10 min
Outcomes
- Set the right confidence threshold for your domain
- Design an audit trail that survives a customer dispute
- Enforce the answer-only-from-library rule for sensitive categories
The non-negotiables
Security and compliance questions: answer-only-from-library, no exceptions, mandatory SME sign-off regardless of confidence.
Every answer carries provenance: library entry, version, reviewer, timestamp, prompt, model.
Run a hallucination drill
- Take a question deliberately absent from your library.
- Submit it to the agent.
- Confirm the agent refuses to draft and routes to a human.